China Operations Club Meets at the WTCGP
Michael Haid, senior vice president of Right Management
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Held in the WTCGP conference room on September 27, 2007, the China Operations Club seminar brought together managers and executives of the Philadelphia area. Although from various industries, they all arrived with a common problem: acquiring and retaining the right workers to assist in permeating their company into China’s market. Presenter Michael Haid brought to the table his extensive background in the areas of leadership development, recruitment, and assessment. He offered his expertise to the members of the club and initiated a discussion where the group elaborated on their issues with the topic at hand. Several participants expressed their frustration with the lack of strong managerial figures in this Far East nation, while others shared experiences about the obstacles that cultural differences created when it came to work ethic and commitment to an employer.
Throughout the seminar, Haid proposed several causes for today’s talent deficiency in the Chinese workforce. He suggested issues such as major demographic changes over the past few years, as well as inadequate education in the universities of the nation. However, Haid announced the single most important shortcoming to be the absence of strong, top managers in China. A staggering 40% of Chinese companies currently have difficulty in filling the necessary positions. Simultaneously, for a US company needing to fill higher level positions, the availability of highly-skilled workers and qualified Chinese managers at reasonable wage rates has been decreasing steadily over the past few years. However, there is an excessive population of entry level workers for potential employers to choose from. Haid also emphasized several unique cultural traits, such as the fear of taking risks and underestimating their own value as employees in the foreign company, which challenge communication and require the understanding and attention of the US company.
Thus, Haid recommended numerous methods for strengthening Chinese-American relations. He stressed the importance of involving human resources in the process in order to help create an organization based on learning and to build an appropriate and understandable structure for the job. In addition, HR would need to focus on engaging the employees into leadership issues and involving those outside of HR to assist in the process of making a pleasant and long-lasting collaboration between the United States and China.
Haid concluded his presentation by leading a discussion regarding each executive’s personal experiences in hiring and retaining employees overseas. As a result, many members were able to share their current strategies and create new and improved ideas to apply to their branches in China.
The next COC meeting will be held on November 14, 2007.
PLEASE NOTE: WTCGP CEOs' China Operations Club roundtable meetings are for WTCGP CEOs' China Club members only. However, individuals from companies who are interested in the Club and qualify for membership are welcome to attend one introductory meeting before formally joining the Club. For more information, please contact Ron Drozd at 215-586-4240 ext. 122.
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